Phone & Broadband Self Help Testing
If you have a telephone or broadband fault you can apply some simple self help. Initially contact your service provider to get the line checked.
Report a Fault to Your Service Provider
They may ask you to check your equipment in the test socket, to see how watch the short video below.
If you find you get a dial tine in the test socket and your broadband work then you have an internal fault which is your responsibility and you are liable for the cost. This is where Esitel’s telephone engineers can help.We charge around 50% less the Big Telephone companies. Give us a call and we can usually be on site within 24-48 hours to resolve your problem.